01Does every plan include the complete workflow?+
Yes. Every plan covers the path from lead and estimate through marketing, scheduling, production, payment, delivery, and retention. Plans scale by industry breadth and location complexity—not team seats.
02Why does FinishOps cost more than a lightweight trade CRM?+
FinishOps is priced against complete shop-management platforms and the marketing tools operators normally stack beside them—not against a calendar, quote tool, or single-trade CRM alone. Every package combines the operating lifecycle, unlimited users, content and social promotion, website building, local presence, retention, and revenue attribution.
03Is the full marketing suite included?+
Yes. Social and local promotion, content creation, website building, lead capture, attribution, estimate recovery, email and SMS campaigns, reviews, referrals, rebooking, retention, and campaign reporting are included. Carrier messaging usage, paid-media spend, and managed advertising are separate.
04Can each location offer different services?+
Yes. Multi Location operators can configure a different mix, team, schedule, pricing, workflow, and local marketing context for each shop while ownership keeps centralized visibility.
05What is separate from the subscription?+
Taxes, payment processing, carrier messaging usage, paid-media spend, premium data services, managed marketing, complex migration, and uncommon custom integrations are separate where applicable.
06What happens during onboarding?+
FinishOps maps services, pricing, stages, users, documents, customer communication, and selected integrations into a launch configuration before live work moves into the platform.